Who answers when you can't?
Brooke answers your line, books appointments and consultations on your real calendar, and transfers the urgent calls to a person. Every call, every hour. Month to month, on the number you already have.
When Clio shopped 500 law firms by phone in 2024, 40% answered. We counted the published hours of more than 7,000 practices across three verticals. Most close their phones by 5 or 6.
Scripted example of a 6:40pm call. The live line is the real thing.
Call BrookePick your practice. Each page speaks your language.
Same line, same Brooke, tuned differently for each. The number on each door is one we can stand behind.
Intake at 6:40pm, when the office closed at 5
of firms answered when Clio shopped 500 of them by phone in 2024.
See the law firm pageThe cracked tooth on a Sunday
Georgia practices went to voicemail when we called at 9:30pm the way a patient would.
See the dental pageThe consult that books after dinner
of 2,227 med spas across six states close their phones by 6pm.
See the med spa pageThe phone closes before the decision gets made.
We count the hours practices publish on their own listings, and we call lines the way a customer would. Here is what that looks like.
Hours counts are the hours each practice publishes itself. We did not call the practices we counted, and we never claim we did. Krescale is new: there are no client call volumes to show you yet, and we publish them when they exist.
One call, three things your team wakes up to.
The caller gets a person on the first ring. Your team gets a text before the call ends. The slot is held on the calendar you already use, for your office to confirm. Scripted example; the live line is the real thing.
Name and number read back digit by digit. Reason for the call. Preferred window.
Every caller, every time. The 2am caller gets the same text as the 2pm one.
She offers open windows. Your office confirms the exact time. Nothing is booked over your head.
You hear it before you pay for it.
Nothing to install, nothing to port. Every test call goes through you before anything goes live.
We build Brooke for your practice
Your services, your hours, your escalation rules, the words your front desk already uses. One call with Shane, and the build starts the same day.
You listen, you change things, you approve
Test calls land in your inbox. You text what to change. Nothing goes live on your number until you've heard it and said yes.
You forward the calls you choose
After hours, on missed calls, or every call. One setting on your phone system, undone in a minute. Your number stays yours.
Answer every call. Book the real calendar. Transfer the urgent ones.
That's the whole scope, on purpose. The figure next to each item is the proof we actually have, or an honest blank.
Answers every call
First ring, any hour. She says who she is and that the call may be recorded, then asks what the caller needs.
Captures every caller
Name and number read back digit by digit. Reason for the call. Preferred times. Texted to your team before the caller hangs up.
Books on your real calendar
Connect the calendar you already use with one click. She offers open windows and your office confirms the exact time.
Transfers the urgent ones
A deadline, a reaction after treatment, a patient in pain. She captures the essentials first, then transfers to the person you named.
Reports every month
Every call: who, why, when, what happened next. Your answer rate, your after-hours saves, your bookings.
Changes by text
New hours, a new service, a different on-call number. Text the founder and it's live. Tuning is included for as long as you're a client.
One setup fee. One flat monthly. Month to month.
No contract, no per-call surprises, no portal to log into. Thirty days' notice to leave, and you leave with your number and your data.
Month to month. Cancel with 30 days' notice.
- Brooke built for your practice, test calls you approve, live in 5 to 7 days
- Every call answered, every hour of every day
- Bookings on the calendar you already use
- Urgent callers transferred to a person
- Every caller captured, read back, logged and texted to your team
- Monthly report with recordings and transcripts, yours to export
- Changes and tuning included, by text, for as long as you're a client
Included minutes and the per-minute overage are written into your agreement before you sign, so the number on the invoice is the number you expected.
The questions practices actually ask.
Is Brooke a person?
No. She's software, and she says so in the first sentence of every call, along with the recording notice. Call her and ask.
What happens to my callers' information?
It goes to you and nowhere else: texted to your team as it's captured, logged with the recording and transcript, exportable anytime. She never volunteers that a number has called before. She doesn't collect Social Security numbers, medical history or card details over the phone. We don't claim HIPAA compliance; if your workflow needs protected health information, that starts with a written agreement.
Why flat pricing instead of per call?
Because a line you're nervous to let ring is a line you'll turn off. A flat $600 means a busy month costs what a quiet month costs. Included minutes and the overage rate are written down before you sign.
What happens if I leave?
You give 30 days' notice. You remove the forwarding on your phone system, which takes a minute, because your number was always yours. You export your recordings, transcripts and call logs. That's it.
How fast does it go live?
Five to seven days from the setup call. Most of that is you listening to test calls and telling us what to change. Nothing goes live on your number until you've heard it and said yes.
Why trust a company I've never heard of?
Because you can hear the product before you pay for it, and we don't claim results we don't have. Krescale is new. There are no client call volumes to show you yet. What there is: the line you can call right now, the calls we made, and the hours we counted.
Call Brooke. She picks up on the first ring.
Any hour. She'll tell you she's a demo, then take the call the way she'd take yours.